Quality Policy
Ethiopian Pharmaceuticals Supply Agency (EPSA) committed to supply quality assured essential pharmaceuticals to public health institutions at affordable prices in a sustainable manner through the following strategic goals of;
- Achieving financial and operational self sufficiency
- Ensuring high levels of Pharmaceutical availability with excellent customer service
- Increasing the level of supply chain management expertise and provide the staff with a rewarding career.
- Enabling the Agency to take advantage of new business opportunities by creating a culture of flexibility and operating at international standards.
Our day to day operation reflects our values by exhibiting high ethical standards and professionalism and promotes excellence and innovation in supply chain operations.
The top management of EPSA is committed to satisfy the needs and expectations of the customers and stakeholders while fulfilling statutory and regulatory requirements, and continually improve quality management system for achieving the mission of the Agency in a sustainable manner.