The directorate provides close support to the director general in implementing, organizing
and integrating work flows that emanate from the director general and those that come to the Agency. It follows up the implementation of initiatives that pass through the director general. The directorate coordinates the Agency’s management meetings, sets agendas and produces minutes.
The directorate leads, monitors, evaluates and decides up on the work flows in human
resource administration and development, public relations and communication, women and youth affairs, capacity building and operational research directorates. It leads, coordinates, monitors, reports and provides feedback on the director general’s and clusters’ forums. It receives, investigates and directs to concerned sections matters sent to the director from branches, clusters and directorates. The director represents the director general in his absence or in circumstances where he did not assign someone to represent him in meetings and seminars taking place inside and outside of the Agency.